Public advocate to investigate allegations of DCA using “secret quota system”
What many have speculated may turn out to be true.
The Department of Consumer Affairs is being accused of unfairly ticketing small businesses to keep up with a secret quota system, according to Public Advocate Bill de Blasio, who is calling for the agency’s commissioner to step down.
Suspicions arose across the city when the number of tickets given out by the DCA rose from 10.9 million in 2010 to nearly 24.2 million in 2012. An internal DCA document shows that employees are often questioned about “productivity levels” and are told to “keep numbers high.” Data also reveals that one out of every four inspections generates a violation and a fine.