Greenfield urges business owners to avoid fines by using city services
The city is trying to make like a little easier for owners of small businesses, but many merchants are unaware of the help that is available, a Brooklyn councilman said.
Councilman David Greenfield (D-Borough Park-Midwood-Bensonhurst) recently met with business owners to urge them to use city services that have been set up to assist them. In particular, Greenfield pointed to a new initiative by the Department of Consumer Affairs called “Good for Customers, Great for Business.” Under the program, local businesses can learn the exact rules and regulations they must follow to keep the public safe and avoid the onerous fines that make doing business in New York City so difficult, expensive, and frustrating.
The “Good for Customers, Great for Business” initiative includes an online feature called Live Chat, which allows businesses to exclusively ask questions and get immediate answers from Department of Consumer Affairs representatives during business hours, without having to take time away from their business to visit agency’s licensing center or to conduct a lengthy phone conversation.