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Tag: Customer Service

No Photo Available

Etiquette Boss: Going beyond the basics

September 23 | Phillipa Morrish

CUSTOMER SERVICE: TRANSACTION OR CONNECTION? We seldom pay much attention to customer...

No Photo Available

Etiquette Boss: Going beyond the basics

September 23 | Phillipa Morrish

CUSTOMER SERVICE: TRANSACTION OR CONNECTION? We seldom pay much attention to customer...

  • Brooklyn Public Library asks for funding in light of White House executive order targeting libraries
  • New York Edge hosts annual Battle of the Baskets for young chefs in Williamsburg
  • Prospect Park reveals new sculpture at north entrance: Monuments to Motherhood
  • Bed-Stuy photographer to display work at City Point
  • Gas main rupture injures worker in Bay Ridge
  • Alpine bistro opens in Brooklyn Heights
  • Episcopal parish in Carroll Gardens, marking 175 years, holds pie-baking contest
  • Brooklyn Borough President Reynoso endorses Lander for mayor
  • NYPD Retired Sergeants Association endorses Walden for NYC mayor
  • Powerful healthcare union endorses Cuomo in mayoral race
  • Luigi Mangione pleads not guilty in murder of UnitedHealthcare CEO Brian Thompson
  • State lawmakers urge passage of bill to require speed-reducing technology in new vehicles
  • State AGs sue Trump administration over mandate to end DEI practices in schools
  • Two lanes of BQE closed this weekend
  • Federal government reverses terminations of visas, legal status for international students
  • Former Rep. George Santos gets 7-plus year prison sentence
  • DOT closes parts of Joralemon St. for subway station upgrades, water main construction
  • City Hall approves bill to restrict helicopter flights that fail to meet noise-level standards
  • Brooklyn Congressmembers join amicus brief to protect Medicaid’s free-choice provision
  • New research finds that 6,300 units of Brooklyn housing could be lost to flooding by 2040
  • See more breaking news here

    • Our world in photos

    United States' Coco Gauff returns the ball against Ukraine's Dayana Yastremska during the Madrid Open tennis tournament in Madrid, Spain, Thursday, April 24, 2025.
    Photo: Manu Fernandez/AP
    In this photo provided by Brown/Rock County Emergency Management, the Plum Creek Fire burns in north-central Nebraska in April 2025.
    Photo: Jessica Pozehl/Brown, Rock County Emergency Management via AP
    A vlogger who dressed up to look like a humanoid robot poses at the Shanghai auto show on Thursday, April 24, 2025.
    Photo: Ng Han Guan/AP
    Former U.S. Rep. George Santos arrives at federal court for sentencing, Friday, April 25, 2025, in Central Islip, N.Y.
    Photo: Julia Demaree Nikhinson/AP
    Anna Tikhomirova, Russian ballerina, the first soloist of Bolshoi Theatre, poses for photographers upon arrival at the closing ceremony of the 47th Moscow International Film Festival in Moscow, Russia, Thursday, April 24, 2025.
    Photo: Pavel Bednyakov/AP
    Security personnel work the scene where Lt. Gen. Yaroslav Moskalik, a deputy head of the main operational department in the General Staff of the Russian armed forces, was killed by an explosive device placed in his car in Balashikha, just outside Moscow, Russia, on Friday, April 25, 2025.
    AP Photo
    Kansas City Royals center fielder Tyler Tolbert catches a fly ball for the out on Colorado Rockies' Sean Bouchard during the ninth inning of the second baseball game of a doubleheader, Thursday, April 24, 2025, in Kansas City, Mo.
    Photo: Charlie Riedel/AP
    Ryan Hemphill, left, appears in Manhattan criminal court for his arraignment on sexual assault charges, Thursday, April 24, 2025, in New York.
    Photo: Steven Hirsch/New York Post via AP, Pool

    • “Is that REALLY going to be a jail??” 
      ATLANTIC AVENUE — Exhausted shopper with cluster of bags and goods from mall at Boerum Place stops to look at huge construction site across the street. “Is that REALLY going to be a jail??”  Her male companion is reassuring, “Nothing like Rikers ... this is 21st Century.”
    • “Hope I can get them into a camp …”
      BROOKLYN HEIGHTS — Overheard in line at one of most popular pastry outlets on Montague Street: "Hope I can get them into a camp ..." A mother with two pre-schoolers in tow was showing a friend the Dodge Y flyer for Healthy Kids Day on Saturday, April 26.



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    @bkeagle
    Crispy, spicy, and served with a side of neighborh Crispy, spicy, and served with a side of neighborhood charm — Popina’s bold take on the classic chicken Milanese is turning heads in the Columbia Street Waterfront District. We stopped by to see what sets this neighborhood favorite apart. 📍 Watch the full video at the link in bio. #BrooklynEats #ChickenMilanese #NYCFoodie #FoodieFinds #SupportLocal #PopinaBK #DishedInBK
    New York City’s “bodega cats” are beloved fi New York City’s “bodega cats” are beloved fixtures in the Big Apple — but they’re on the wrong side of the law. The convenience store cats that live at many of the city’s bodegas and delis look innocent enough, spending their days lounging in sun-soaked storefronts or slinking between shelves of snack foods as they collect friendly pets from customers. Officially, though, state law bars most animals from stores that sell food, with bodega owners potentially facing fines if their tabby is caught curling up near the tins of tuna and toilet paper. The pets’ precarious legal position recently came into the spotlight again when a petition circulated online that advocated for the city to shield bodega cat owners from fines, racking up more than 10,000 signatures. Read more at the link in the bio. AP Photos/Richard Drew
    Before he hits the court, Keon Johnson (@iamkeonjo Before he hits the court, Keon Johnson (@iamkeonjohnson) hits the wheel. The @brooklynnets guard recently swapped layups for clay at a Kensington pottery studio, showing how creativity helps him stay grounded on and off the hardwood. Read the full story at the link in bio. 
#NetsInTheCommunity #KeonJohnson #BrooklynEagle #BrooklynNets
    Brooklyn Heights, perhaps the best-known of all th Brooklyn Heights, perhaps the best-known of all the Brooklyn neighborhoods, owes its name to the Dutch, with a tweak from the British and the last Ice Age. Some 50,000 years ago, when the climate warmed up after the last Ice Age, the melting ice was trapped by the hills for several thousand years. Then, the water broke through, cutting a swath that created the Narrows, Upper New York Bay, the East River, the Harlem River and Long Island Sound. The events left a high palisade towering above the East River. The indigenous people who lived in the area named it Ihpetonga, meaning “high, sandy bluff.” We call it the Heights, now topped by a pedestrian deck renowned as the Promenade. Read more at the link in bio. Eagle photo by Mary Frost
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