Shoppers go back to stores, but retailers face challenges
Online sales, made vital by pandemic, stay strong
Americans are going back to one of their favorite pastimes: store shopping.
With more people getting vaccinated and dropping their face masks, retailers from Walmart to Macy’s are seeing an eager return to their stores after more than a year of their customers migrating online during the pandemic.
Marcia Williams, who lives in a Philadelphia suburb and who stuck to online shopping only during the height of COVID-19, went back to her local mall right after she was fully vaccinated last month. That was her first time in more than a year