Retail’s future in post-COVID economy is subject of Brooklyn Chamber’s forum
Macy’s CEO gives a firsthand account
With the economy still recovering from the impact of the COVID-19 pandemic and about half of the city’s small businesses permanently closed, the Brooklyn Chamber of Commerce hosted on Wednesday a virtual forum addressing what New York City’s retail industry will look like after the pandemic, the impact of retail on the city’s real estate sector, and the best practices for recovering retail businesses.
Jeff Gennette, chairman and CEO of Macy’s and a Brooklyn resident, presented the forum’s keynote address providing a firsthand account of the pandemic’s effect on the nation’s largest department store. He also talked about shifts in the retail industry that accelerated in 2020 and the company’s expectations for continued growth in both the digital and physical retail spheres.
While Macy’s famed Herald Square flagship store is located in Manhattan, the company has two Brooklyn locations in Downtown Brooklyn and Kings Plaza, as well as two Macy’s Backstage discount locations, one on Fulton Street and the other in Sheepshead Bay. A third Backstage is slated to open on May 1 in Kings Plaza.