Etiquette Boss: The power of charm

July 14, 2015 Phillipa Morrish
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Researchers have said that 85 percent of your success in business or your personal life is due to your ability to communicate effectively. The quality of charm has a lot to do with practicing the art of listening.

The ability to look (eye contact) and sincerely listen (ear contact), before giving a response (mouth contact) is a great habit to develop.

It is humorously said that the eyes and ears are positioned above the mouth for a reason. When we are able fully to engage the person with whom we are speaking, it pays rich dividends in our career and personal lives.

Of one famous U.S. president, it was said by Seymour St. John, “When John F. Kennedy flashed his smile, he could charm a bird off a tree.”

Regarding ex-president Bill Clinton, professional speaker Mark Sanborn wrote: “He projected a totally “in the moment” focus on each person he met. He exuded warmth; he seemed a man genuinely interested in liking you, and not concerned with whether or not you liked him. How much of that was genetic and how much developed I can only speculate. All I know is that I was, in that brief moment of meeting, totally charmed by a person I neither agreed with, nor even expected to like.”

You may, or may not have political ambitions, but you cannot go wrong if you show respect for others by looking and listening before speaking.


Okra Rejuvenating Mask: Boil and crush three or four fresh okra. Frozen okra can also be thawed, strained and the thick slimy goo, mixed with your shampoo. It cleanses hair build-up without drying. Some can also be mixed with your moisturizer and used as normal.

Rinse and feel the soft result in your hair. This is an excellent treatment for dry, chemically treated hair.

Rice Water Toner: In Asian countries, rice water is used as a beauty treatment. Use half a cup of organic rice to avoid the pesticides. Let it soak for a few minutes until the water turns cloudy. Use this cloudy water as a toner.

Pour in a glass jar and refrigerate. Use on clean skin with a cotton ball like any other toner. Discard after four or five days. Rice water is added to many expensive cosmetics for its skin clarifying properties.

Phillipa Morrish is the president of Etiquette Training International.


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