Etiquette Boss: The power of charm
Researchers have said that 85 percent of your success in business or your personal life is due to your ability to communicate effectively. The quality of charm has a lot to do with practicing the art of listening.
The ability to look (eye contact) and sincerely listen (ear contact), before giving a response (mouth contact) is a great habit to develop.
It is humorously said that the eyes and ears are positioned above the mouth for a reason. When we are able fully to engage the person with whom we are speaking, it pays rich dividends in our career and personal lives.