Nursing and volunteer departments STEPP into training at Maimonides Medical Center
They are trained as the eyes for patients who can’t see, ears for the patients who have trouble hearing and the voices for patients who can’t speak for themselves. They watch over the confused and feed those who are unable to feed themselves.
Maimonides Medical Center is taking a multidisciplinary approach to train their volunteers for some specialized assignments. Nursing, metabolic support, geriatrics, volunteer and patient relations departments are all working together to prepare volunteers to work in the Companion, Let’s Walk and Talk, Feeders’ and Hospitality programs.
Volunteers wishing to be part of the Hospitality team complete a TeamSTEPPS training (Team Strategies and Tools to Enhance Performance and Patient Safety) , an evidence-based training curriculum designed to improve patient safety, optimize clinical outcomes and improve sharing of information.